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The legal bits

(Terms & Conditions, privacy & data protection policy)

Version 1.0. 8 January 2021.

Most likely, you are like us and you do not like legal small print. However, we think it is important for both you as customers and for us, IMEC, to have some clear expectations from each other. Therefore, please read these legal bits very carefully, and contact us if anything is unclear!  

 

Who we are

We are called IMEC International Meaning Events and Community (abbreviated as ‘IMEC’). Our website is meaning.org.uk The organisers of IMEC currently include the chair and a co-organiser. The current chair of IMEC is Dr Joel Vos PhD MSc MA CPsychol FHEA. The current co-organiser is Natalie Fraser MSc. The legal entity organising and responsible for all activities of IMEC is Meaning Online Ltd, which is registered in the UK (Company number 11099635) and the director of which is Dr Joel Vos PhD MSc MA CPsychol FHEA. The indemnity insurance for all activities of IMEC is registered by Dr Joel Vos on behalf of Meaning Online Ltd.

 

How you can contact us

You can contact us by leaving a message in the contact-tab, or by emailing [email protected] If you want to contact the IMEC chair you can email [email protected]

 

Cookies & analytics

We use the cookies of Kajabi.com; you can find a list of cookies here: https://kajabi.com/policies/cookie-notice

The following are examples of cookies. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you request a password reset, your IP address will be included in the reset email. We anonymously track the behaviour of everyone who visits our site via Google Analytics. This helps us to improve the service and products that we are offering. If you do not want analytics, please untick the box in the consent banner in the bottom on the home page (meaning.org.uk)

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Personalisation: what automated decision making and/or profiling we do with user data

When you buy products or services, or interact with other users on the websites, it is possible that our system will automatically offer you tailored services or products. The reason is that we want to make sure that our products and services are seen at least by the most relevant individuals. You will never be obliged to buy any of these services or products. If you do not want personalisation, please untick the box in the consent banner in the bottom on the home page (meaning.org.uk) 

 

Marketing: when you buy a product or service

When you buy a product or service, we will automatically add you to our emailing list and give you a personal profile on the website meaning.org.uk If you do not want to receive emails and newsletters, and you do not want to have a personal profile, you can log into your personal profile and click on settings to change your preferences. You can also send an email to [email protected]  If you do not want to receive the newsletter and get a personal profile, you can untick the box 'marketing' in the consent banner in the bottom on the home page (meaning.org.uk) 

 

Personal profile

You can change any information we hold on you, and the information that others in the online IMEC community can see, via the settings tab in your profile. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

Use of personal information

Nobody except for the organisers of IMEC can see your personal information, such as your email address. We will never share any of your personal information with external parties. Also any information that you share within any of our online products can only be seen by the organisers of IMEC, and will NOT be shared with anyone else.

 

 Who we share your data with

The only reason why we collect data is to make IMEC run more smoothly. We share your data with nobody outside of the organisation of IMEC. The only exception when we may share personal data is for legal purposes, and when a person shows signs of harming themselves or others.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Your personal details will remain in our database until you delete your personal profile (which you can do in the settings of the personal profile) or you send us an email to [email protected]

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we save your data

Your data will be stored in our password-protected account in the cloud via Kajabi.com You can find their policies on data protection on their website. Kajabi has no direct access to your personal information.

 

What data breach procedures we have in place

In the unlikely event that there has been a breach of this data protection policy, we will do everything we can to stop the breach, and we will inform you via email.

 

Safe space policy

We assume that each individual who participates in any event, uses any product or service, or interacts on the website meaning.org.uk automatically agrees with the Safe Space Policy which can be found on the page on who we are: About

 

Regulations & guidelines

We follow the General Data Protection Regulation (GDPR) of the European Union, and the UK Data Protection Act 2019. We follow the professional guidelines of the following professional bodies: British Psychological Society (BPS), United Kingdom Counselling & Psychotherapy (UKCP), European Association for Psychotherapists (EAP), Federation of Existential Therapy Europe (FETE), American Psychological Association (APA) and Nederlands Instituut voor Psychologen (NIP). The IMEC Chair is a chartered psychologist with the BPS, former NIP member.

 

Copyright & intellectual property

The full copyright of all products, services, events, website, and intellectual ideas that are offered by IMEC are owned by Meaning Online Ltd. Nothing of the copyrighted material and intellectual property can be used, copied, shared or sold without explicit written consent from the director of Meaning Online Ltd ([email protected])

The exception are any texts, audiovisual material and intellectual properties that are shared by customers or speakers, where the copyright is already owned by others, such as by a publisher or university. It is the full responsibility of customers and speakers to ensure that they have the legal right to use or share any products or properties where the copyright and intellectual property lies with someone else. IMEC cannot be held responsible for any texts, opinions or publications shared by any of its customers or speakers. The Intellectual Property Law of the European Union and of the United Kingdom apply to these products, services, events, and other intellectual properties.

 

Cancellation of a product or service

If you buy any product or service, you can cancel this product or service within 14 days of buying (the so-called 'cooling-off' period), as long as the product or service has not been used, and an event is not happening within the next 7 days. This means that if you have bought access to an event, you must cancel this within 14 days of buying, and at least seven days before the start of the event.

Cancellation of a product, service or event by a customer, which fulfills these above-mentioned conditions, will mean that the payment will be refunded on the same bank account or payment method from where the product, service or event was paid by the customer; a cancellation fee of maximum 30% of the total price of the product, service or event may apply. Refund of cancellations by customers that do not meet these conditions is at the discretion of IMEC.

When a product or service has been used, and/or it is less than seven days before the start of the event, or the customer has not notified IMEC within 14 days after buying, IMEC does not have the obligation to refund.

Customers can cancel a product, service or event by emailing [email protected] 

If a customer violates any part of the terms and conditions mentioned in this document entitled 'Legal bits', such as violating the Safe Space Policy or the Copyright regulations, IMEC has the right to temporarily and/or partially and/or permanently and/or completely deny the customer access to any products, services or events. If there is a violation of any parts of these terms and conditions by a customer, IMEC does not need to pay any refund. 

If due to unforeseen circumstances outside of the control of IMEC organisers it is impossible to offer a product, service or event, IMEC will do their best to offer a similar product, service or event (e.g. organise a conference at a later date than initially planned, or provide a similar course for the same price). If it is not possible to offer an alternative, IMEC will give a credit note which customers must use to pay for other IMEC services, products or events within one year after the credit note is provided. Information about using the credit note and outstanding balance can be acquired by emailing [email protected]

 

Mental Health Care Disclaimer & Options for Help

Our products and services are NOT a replacement for mental health care treatment. If any of our products or services make you feel worse, please stop using this product or service. If you have questions about your mental health, or you do not feel well, you could go to your family doctor or a psychotherapist, and if there is an urgent situation you could go to the Accident and Emergency department of your nearest hospital. You could also contact the following services: Befrienders International - https://www.befrienders.org/contact-us ; you can find their phone number via their website ; [email protected]; Samaritans UK - https://www.samaritans.org/how-we-can-help-you/contact-us ; phone 116 123 (UK only) ; [email protected]

 

Complaint procedures

If a customer is not satisfied with a product, service or event, they need to inform IMEC about this as soon as possible via [email protected]  Where possible, IMEC will try to improve the product, service or event or may suggest an alternative product, service or event to the customer; this is not a right from the customer, as this may be offered at the discretion of IMEC.

Individuals who are hired by IMEC to provide a service, product or event, do so at their own responsibility. This means that for example a workshop leader is responsible for what they do during this workshop, and IMEC is not responsible for the individual actions and opinions of hired individuals and customers. If a conflict happens between a customer and for example one of the speakers or fellow-customers, they need to inform IMEC as soon as possible via [email protected] IMEC may offer mediation by an independent expert; initially, this mediation may be provided by the IMEC chair, but another expert may be asked to mediate.

If a client has a complaint about the IMEC organisation, they need to inform IMEC as soon as possible via [email protected] and [email protected] IMEC will ask you to describe your complaint and give supporting evidence where possible. The customer may be asked for a personal conversation to try to solve the problem. Depending on the situation, IMEC may offer mediation, change the product/service/event, or offer a credit note; this is at the discretion of IMEC, and this is not a right of the customer. If no solution can be reached between the customer and IMEC, the customer may ask IMEC to find an independent expert (usually a psychotherapist or psychologist) to examine the complaint. The independent expert will advice the IMEC Chair about the best solution; IMEC is not required to follow this advice. If the mediation by the independent expert does not lead to a satisfactory resolution, the customer has the legal right to contact an Ombudsman.

 

Contact

If there is anything unclear about these legal bits, please contact us via the contact form on meaning.org.uk or email us on [email protected]